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Urgent eye care

If something feels wrong with your eye or vision, do not wait and hope it resolves. Many urgent eye problems are treatable, but timing matters. This page explains when to contact our office, what we can assess, and when to go straight to the emergency department.

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Go to the emergency department now if you have

  • Sudden, severe vision loss
  • Severe eye pain with nausea or vomiting
  • Major eye injury or chemical exposure
  • A new shadow or curtain in your vision
  • Significant swelling around the eye with fever

If you are unsure, err on the side of safety.

Contact our office the same day if you have

  • New flashes of light or a sudden increase in floaters
  • Red eye with pain, light sensitivity, or blurry vision
  • Sudden onset of double vision
  • Foreign body sensation that does not improve
  • New contact lens pain or inability to tolerate your lenses

Call us so we can recommend the right next step and timing. If we cannot see you quickly enough, we will tell you where to go.

What we can assess

Urgent visits focus on the problem in front of us: what is causing symptoms, whether the eye is at risk, and what should happen next. Depending on findings, we may recommend imaging or additional diagnostics to support clinical decisions.

Recommended testing is based on clinical judgment and the information needed to provide appropriate care. Applicable fees are explained upfront.

What to bring

  • Your health card (if applicable)
  • Any glasses or contact lenses you are currently using
  • Details on symptoms (when it started, what changed, any injury or exposure)
  • A list of current medications

What to do next

If you are experiencing urgent symptoms, contact our office now. If you prefer to book online, choose the earliest available time and include a short note about your symptoms.

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For deeper symptom-by-symptom explanations, read the urgent eye problems FAQ.

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