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Why Patients Choose Spadina Optometry

From emergency visits to long-term eye health, patients trust us for compassionate care, clear communication, and a team that truly listens. Read what they say about their experience.

"Exceptional Care and a Truly Personal Touch! I can’t say enough wonderful things about Dr. Heeney and the team at Spadina Optometry! What truly sets them apart is the time, care, and genuine attention they give to getting to know their patients as individuals. Dr. Heeney goes above and beyond to make you feel heard, valued, and comfortable, never making you feel rushed or like just another appointment. It’s so refreshing to find a healthcare professional who genuinely cares, takes the time to listen, answers questions thoughtfully, and makes your overall experience such a positive one. You can tell that patient care is a true priority, and that personal touch makes all the difference. I highly recommend Dr. Heeney and Spadina Optometry to anyone looking for outstanding eye care delivered with compassion, professionalism, and a genuine commitment to their patients. Five stars all the way! Thank you for making your patients feel so well cared for! 💗 "

Oct 2026 - G-Rod - 5 stars

5 out of 5 stars

G-Rod
Oct 2026

"I have been a patient of Dr. Heeney since 2017, at the previous location. Each visit, I‘ve been impressed by how thorough the eye exams are, how much information is shared, and how I always leave with my questions answered, while understanding what I was told. I don’t have a difficult prescription, but I rely on my eyes for work and spend a great deal of time staring at screens. Dr. Heeney has always given me great advice on my eye health and on what to do when my eyes are tired and dry. This is in complete contrast to my first eye exam in the city, back in 2008, in a little office above an optical store. It was so short and rushed it could have been done in a drive-thru. I left not knowing I had astigmatism in both eyes. I recently went to Spadina Optometry for my 5th or 6th visit to get progressive lenses, which I had put off because so many people told me they hated theirs. I've had them for a week and I absolutely love them. They address the complaints I had with my sight. I briefly considered some cheap online options, since work has been slow lately, but ultimately I wanted quality lenses and things done properly. I had a great pair of frames that I wanted to use again. After an exam and a great discussion with the staff, I chose lenses based on what I needed and could spend. I always felt listened to and wish I had done this sooner. A family member got progressives at Costco last week, could not see properly, and has already returned them. I believe that you get what you pay for and that has been my experience here. I love that Spadina Optometry’s equipment is so up to date, I've never needed the awful dilating eye drops for them get good images of my eyes. I also like getting PDF’s of my invoice and prescription by email and a text when my glasses were ready. I always leave my appointments with Dr. Heeney feeling better, having had a nice chat and always having learned more about my eyes. I've referred several friends who had a great experience and are now also fans. "

Oct 2026 - W B. - 5 stars

5 out of 5 stars

W B.
Oct 2026

"Me and my daughter went today for an eye appointment and to see if we could get glasses. Our experience was excellent, from service to environment to the overall area. When entering, it's like a apartment building and it's a little off putting due to the dark hallway, however walking inside, you're invited by the bright space and open area. The receptionist was very sweet and asked all necessary questions. Prior to meeting the optometrist, we both did a advance retinal imaging and the person who did it with us, was both sweet and patient as it was my daughter's first time since she was young. She also told me that when getting her eye examen by the optometrist, they made various small talk about high school and her future career path. While discussing this, my daughter expressed how she found her retinal imaging fascinating and the optometrist said she would email the images to me for her. With this action she was profoundly happy with her experience. She also got to look at my eyes magnified with the specialized microscope. Afterwards we browsed around the area for new frames and the sales associated was so helpful and very kind when giving feedback about the frames and how they looked. The glasses themselves are priced well in my opinion and they offer various types of shapes, frames, colours and brands. Overall the experience is what made our day because I wanted to ensure that my daughter felt good about herself in glasses as it is her first pair. I would recommend this place for everyone especially if it's your first time! "

Oct 2026 - Ellena N. - 5 stars

5 out of 5 stars

Ellena N.
Oct 2026

"I’ve been a patient with Dr. Hazra at Spadina Optometry since 2021 now. I look forward to my annual eye exams because Dr. Hazra makes every effort to cultivate an inclusive, non-intimidating, friendly and welcoming environment and experience. She is thorough, detail-oriented, investigative and catches ocular issues before they turn into irreversible problems later in life. She has shared really accessible tips with me that I can easily do from the comfort of my home, anytime and any day. Apart from Dr. Hazra, the front desk staff at the clinic is informed, friendly and caring. The views from the clinic are fantastic, wait times are managed quite efficiently and for added convenience, there’s ample sunglasses and spectacles on site available for purchase, with direct billing options available as well. "

Jul 2026 - Mariam M. - 5 stars

5 out of 5 stars

Mariam M.
Jul 2026